Business Operations

A project is a sequence of tasks completed in a specific order with the goal of achieving a certain outcome. Projects are overseen by...

When you make developing customer rapport a priority, you will experience many benefits. From the very first interaction, there are things you can do...

Most organizations have some type of onboarding program for new employees, but not all are effective. The onboarding process is so important because it...

Great internal service must be practiced by every member of your organization, at all times, with all coworkers from top to bottom.  An understanding...

Have you been thinking of ways to move forward with your career, learning new skills and moving up the corporate ladder? This course will...

We’ve all had to sit through meetings where we’ve thought, “this hasn’t really gone anywhere” or “this could have been an email.” Meetings seem...

With the right leader meetings can become a real boost to team performance and morale. This module takes you through some key tips to...

When is the last time you walked out of a meeting and thought, “Well, that was a great use of my time”? This module...